This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

General Information

1. Scope of the Privacy Policy

1.1 This Privacy Policy applies to all interactions with Spinbit Casino, including account registration, gameplay, and customer support inquiries.
1.2 By using our services, you consent to the collection, use, and sharing of your information as outlined in this Privacy Policy.

Data Collection

2. Information We Collect

Spinbit Casino collects various types of personal and non-personal data to ensure smooth service delivery.

2.1 Personal Information

  • Registration Details: Full name, date of birth, address, email address, and phone number.
  • Payment Information: Credit/debit card details, e-wallet information, or cryptocurrency wallet addresses.
  • Identity Verification Documents: Passport, ID card, or utility bills as part of KYC (Know Your Customer) procedures.

2.2 Non-Personal Information

  • Technical Data: IP address, browser type, device information, and operating system.
  • Usage Data: Pages visited, time spent on the site, and gaming preferences.

3. How We Collect Information

3.1 Direct Collection: Information provided by you during account registration, deposits, withdrawals, and customer support interactions.
3.2 Automated Collection: Data automatically gathered through cookies, log files, and analytics tools.
3.3 Third-Party Sources: Information obtained from payment processors, verification services, or marketing partners.

Data Usage

4. Purpose of Data Collection

Spinbit Casino uses your data for the following purposes:

4.1 Account Management

  • To verify your identity and process transactions.
  • To communicate account-related updates or promotional offers.

4.2 Service Delivery

  • To personalize your gaming experience.
  • To ensure compliance with legal and regulatory requirements.

4.3 Marketing and Promotions

  • To send promotional emails or SMS about new games, bonuses, and events.
  • To analyze user behavior for targeted marketing campaigns.

4.4 Security and Fraud Prevention

  • To monitor for suspicious activity and prevent fraudulent transactions.
  • To comply with anti-money laundering (AML) regulations.

5. Legal Basis for Data Processing

Spinbit Casino processes your data based on:

  • Consent: Provided when you agree to our terms and policies.
  • Contractual Necessity: For fulfilling our obligations under the terms of service.
  • Legal Compliance: To meet regulatory requirements and respond to lawful requests.

Data Storage and Protection

6. Data Retention

6.1 Spinbit Casino retains your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
6.2 After the retention period, your data is securely deleted or anonymized.

7. Security Measures

Spinbit Casino employs robust security measures to protect your data, including:

  • Encryption: SSL (Secure Socket Layer) technology to safeguard data transmission.
  • Access Controls: Restricting access to sensitive data to authorized personnel only.
  • Regular Audits: Conducting periodic reviews of security protocols.

8. Data Sharing

8.1 Spinbit Casino does not sell or rent your personal information to third parties.
8.2 We may share your data with:

  • Payment Processors: To facilitate deposits and withdrawals.
  • Regulatory Authorities: To comply with legal obligations.
  • Service Providers: For analytics, marketing, or customer support services.

Cookies and Tracking Technologies

9. Use of Cookies

Spinbit Casino uses cookies and similar tracking technologies to enhance your browsing experience.

9.1 Types of Cookies

  • Essential Cookies: Necessary for the functioning of the website, such as remembering your login details.
  • Performance Cookies: Collect data on how users interact with the site to improve functionality.
  • Marketing Cookies: Track user activity for personalized advertising.

9.2 Managing Cookies

You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

10. Third-Party Tracking

10.1 Spinbit collaborates with third-party analytics services to track and analyze user behavior.
10.2 These third parties may use cookies or similar technologies to collect data.

User Rights

11. Your Rights

Spinbit Casino respects your rights under applicable data protection laws. These include:

11.1 Right to Access

You have the right to request access to your personal data and obtain a copy of the information we hold about you.

11.2 Right to Rectification

You can request corrections to inaccurate or incomplete data.

11.3 Right to Erasure

You have the right to request the deletion of your personal data, subject to regulatory and legal obligations.

11.4 Right to Restrict Processing

You may request that we limit the processing of your data in specific circumstances.

11.5 Right to Data Portability

You can request that we transfer your personal data to another service provider.

11.6 Right to Object

You can object to the processing of your data for marketing purposes.

12. How to Exercise Your Rights

To exercise your rights, contact us via:

  • Email: support@spinbit-nz.com
  • Live Chat: Available 24/7 on our website.

We will respond to your request within 30 days, as required by law.

International Data Transfers

13. Data Transfers Outside Your Jurisdiction

Spinbit Casino may transfer your data to countries outside your jurisdiction for processing and storage.

13.1 Safeguards

All transfers are conducted in compliance with applicable data protection laws and ensure adequate safeguards, such as encryption and contractual clauses.

Children’s Privacy

14. Protection of Minors

Spinbit Casino does not knowingly collect or process personal data from individuals under the legal gambling age. If we become aware of such activity, the account will be immediately closed, and data will be deleted.

Updates to the Privacy Policy

15. Changes to This Policy

Spinbit reserves the right to update this Privacy Policy to reflect changes in our practices or legal requirements.

15.1 Notification of Changes

Significant updates will be communicated via email or website notifications.